Disaster Recovery Done Right: Trust Atlas for Commercial Water Damage Restoration in Flower Mound, TX.
When you own a business, property damage is an unfortunate occurrence that happens all too often. Property damage can be caused by any number of disasters, both natural and man-made. Most often, however, property damage happens from an excess of water. From very heavy rainstorms to broken pipes, water damage can be incredibly harmful not just for your storefront but for your customers.
When water spreads through your commercial property, it happens quickly, causing damage as it moves. At the same time, furnishings and porous materials soak up moisture. In just a short amount of time, you could be dealing with warping, rotting, and even mold growth. That's why water damage remediation is so important - to address your current damage and prevent water from making your business unsafe.
At Atlas National Renovations, we know that dealing with water damage seems like a losing effort on your own. But when you trust our water damage restoration team, you don't have to lose hope. We provide comprehensive water remediation services for businesses of all size in Texas. From the first time we lay eyes on your water damage to the time we mitigate your problem, we're here for you. With a team of IICRC certified technicians and innovative restoration tools at our disposal, we specialize in making your business safe again.
Unlike some of our competitors, we are fiercely dedicated to our clients and aim to exceed their expectations with the highest quality water damage restoration services in Flower Mound, TX. When water damage hits your business, time is of the essence, which is why we get to work quickly and efficiently by assessing the damage to your property. Once we know the extent of your water damage, we'll consult with you about its severity and detail the next steps you should take so you can make an informed purchasing decision.
With decades of combined experience, there is no disaster cleanup project too complex or large for our team to handle. We assist small businesses, large commercial entities, and even multi-family apartment complexes. Our clients trust Atlas National Renovations to keep them dry, safe, and secure, and it would be our pleasure to help do the same for you.
In addition to our reliability and quality of work, our customers choose us over others because we offer:
- Disaster Recovery Done Right: Trust Atlas for Commercial Water Damage Restoration in Flower Mound, TX.
- What is Water Damage Restoration in in Flower Mound, TX
- Common Signs of Commercial Water Damage in Flower Mound, TX
- Benefits of Commercial Water Damage Restoration in Flower Mound, TX
- Capital Expenditure Services
- Multi-Family Building Deficiencies and Restoration Services
- Discover the Atlas Difference
Fair, Accurate Work Estimates
We drain water from your property, not money from your bank account.
Clear, Constant Communication
When you work with Atlas, you're never left wondering what's happening with your commercial property.
Detailed Deadlines and Schedules
We're meticulous about sticking to schedules and meeting deadlines. You can always expect us to be on time and ready to work.
Experienced Project Managers
We assign seasoned, hardworking project managers for each of our projects. When you work with Atlas, you're working with the best.
Courteous and Knowledgeable Leadership
Excellence starts at the top, and our leadership team is the best in the business.
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What is Water Damage Restoration in in Flower Mound, TX
If you're currently dealing with serious water damage from a flood, broken pipe, or other cause, you're probably not sure what to do next. While it's understandable to feel panicky, it's important that you have the water removed as quickly as possible. When structural damage and health hazards are at play, time is of the essence. The longer you wait, the worse the damage will get. The damage you see with your eyes is usually the tip of the iceberg - most water damage gets deep in your carpets and walls fast.
Atlas' water damage restoration services are focused on restoring and repairing the damage that water causes to commercial property. The primary purpose of our restoration services is to return your property to the condition it was in prior to the damage. Once your water damage has been mitigated, our team swoops in to begin the restoration process.
Depending on the scope and severity of your water damage, common water damage restoration services can include:
- Damaged Flooring and Wall Replacement
- Damaged Roof Restoration
- Mold Remediation
- Humidity and Moisture Testing
While little can be done to predict natural disasters, there are common signs you can keep an eye on to prevent serious water damage from occurring.
Common Signs of Commercial Water Damage in Flower Mound, TX
There's no convenient time to be sidelined with water damage when it comes to your commercial property and business. Water damage to your commercial or industrial property is particularly devastating because every hour that your business is closed means lost revenue and productivity. You do not just have to deal with damage to the structural integrity of your building - you have to deal with the disruption of service to your loyal customers.
The good news? Atlas is here when you need us most, with a team of highly-trained technicians and unmatched water damage restoration expertise. We're ready to tackle your problem and solve it in an efficient, effective manner, so you can keep your doors open and your clients happy.
As a business owner, you know that one of the best ways to prevent a disaster is to nip it in the bud before it gets out of hand. For that reason, keep an eye out for the following signs of water damage to your commercial property:
Look for Mold:
Mold can begin to grow just a day or two after water has taken hold of your business. If you see small signs of mold growth in an area where you suspect a leak, contact Atlas National Renovations ASAP to diagnose the problem.
Check Your Pipes:
If it's safe to do so, check out the piping inside and outside your commercial property. You want to keep a keen eye out for oxidation and corrosion around pipe fixtures. While you're at it, check your water heater for rust too. Corrosion or rust is a telltale sign of a water leak.
Check for Rings:
Dark spots on walls and ceilings usually indicate water damage. If you see rings around a stain, the damage is probably older. Several rings with different shades of color mean an intermittent issue, where the area has been soaked and dried several times.
Understand Your Property:
This is more of a suggestion than a sign. As the commercial property owner, you should know your building's pipe system. You should know what is old and new and what areas may be at risk for water damage. Keep an extra-close eye on areas that have a higher potential for leaks, especially during rainstorms.
Benefits of Commercial Water Damage Restoration
in Flower Mound, TX
When water invades your business or commercial property, you don't have much time to ponder your next course of action. While some business owners opt to try DIY water damage restoration, in most cases, they end up with more damage and expenses than before their leak. For the most effective, comprehensive solution to water damage, it's important that you hire a professional. At Atlas National Renovations, our primary focus is assisting business owners and commercial property managers with water damage restoration. We've been doing it for years, and we can help you too.
Here are just a few of the most common benefits we hear from past customers:
Safe Shopping Experience
If you own a business, the health and safety of your customers is of utmost importance. When water damage occurs inside your storefront, you could be dealing with more than property damage. Depending on the severity of your issue, contaminants and microorganisms may be present, putting your customers' health at risk. When you trust a professional water damage restoration company like Atlas to remediate your water leak, you're not just putting a stop to the leak. Our team will clean and sanitize your business, making it safe for customers to continue shopping at your store.
Quick Response Time
Water damage can create unbearable conditions in your commercial property. As such, your water restoration company must be quick to respond. Professional water damage companies like Atlas respond quickly and can clean up water, dry and disinfect the area, and make necessary repairs. Because we have an entire team of pros and industry-leading equipment, we can be on site in minutes.
Less Damage, Better Costs
Water damage can be very expensive. Sometimes, it only takes a couple of hours to result in heavy losses. How soon you call the experts could mean the difference between painting over a water stain and having to rebuild an entire area of damaged drywall. When you call Atlas immediately, clients often reduce the cost of water damage restoration and overall building damage.
Capital Expenditure Services
In addition to our disaster recovery services, we also offer large-scale upgrades and improvements for your capital expenditures. If you own or manage a large commercial building or a multi-family property, you need to make sure your capital expenditures maintain present operating levels and foster your company's future growth.
At Atlas National Renovations, class A, B, and C properties are our bread and butter. We take the time to understand our customer's needs and expectations from the start so we can deliver outstanding results. If you're looking for a top-tier contractor to do the job right the first time, look no further than Atlas. Our customers love our team because we make large, highly-complicated projects easy to finish.
If you're looking to invest in the future of your business, know that we are here to help with projects like these:
- High Volume Unit Upgrades and Improvements
- Amenity Upgrades and Conversions
- Common Area Improvements
- High Volume Carpet, LVT, and Tile Installation
- Courtyards and Hardscapes
- Package Room and Mail Center Upgrades and Additions
- Fitness Center Upgrades and Improvements
- Dog Parks and Pet Stations
- Signage Improvements and Additions
- LED Lighting and Electrical Upgrades
Multi-Family Building Deficiencies and Restoration Services
New multi-family properties are entering the market every day. That means that older communities must be renovated to keep up with modern demands and tenant needs. Upgrades to amenities, aesthetics and even structural changes help assets stay up-to-date. At the same time, damages from leaks and storms must be addressed. If you're a multi-family property manager or owner, and need unmatched restoration capability, Atlas National Renovations is here to serve you.
We specialize in cutting-edge, high-quality ways to achieve your renovation goals - for your tenants but also for your corporate leaders and management team. After all, a successful multi-family renovation benefits all parties.
We currently work with the top multi-family groups across our state. Unlike some multi-family renovation companies in Texas, our team understands the inner workings of the multi-family environment. Our customers appreciate our accommodations to their residents, maintenance team, leasing team, corporate leaders, and beyond. We're proud to say we know multi-family, inside and out, and have the credentials to back up those claims.
When crafting a multi-family restoration plan, we always consider your tenant's demographics, your building's curb appeal, property age, and energy efficiency. Whether you need to have significant updates applied to an older property or need a water damage inspection for a brand-new building, we can help.
Here is a quick glance at some of the multi-family renovations that our team handles:
- Leak Detection and Water Intrusion Investigation
- Exterior Sealants and Waterproofing
- Large Interior and Exterior Paint Projects
- Stucco Remediation and Exterior Facade Re-Clads
- Full Property Exterior Repaints
- Concrete and Flatwork
- Corridor and Common Area Painting
- Roof Replacement
Before / After
Slide left and right
Water damage restoration is a crucial, complex process that must be completed properly to save your business from serious damage. Choosing the right professional is equally important, especially when your customers' health is on the line. Whether you need large-scale commercial restoration or quick, effective water damage cleanup for your storefront business, know that we are only a phone call away. Contact our friendly team of experts to learn more about Atlas National Renovations and how we clean up your water damage mess better than the rest.214-814-4300
Latest News in Flower Mound, TX
Best in Texas: Flower Mound’s Gholston earns TSWA co-6A player of the year honors; Lewisville’s Allen lands on all-state softball team
David Wolman | Star Local Mediahttps://starlocalmedia.com/carrolltonleader/best-in-texas-flower-mound-s-gholston-earns-tswa-co-6a-player-of-the-year/article_18e0ea6e-2fe3-11ee-995b-4313b4bf56f0.html
The Blue Blue/Texas Sports Writers Association Class 6A all-state baseball team list was released Friday, and several players from the Star Local Media coverage area found their way onto that prestigious list.Flower Mound, which won its second state title and first since 2014, stuffed the all-state team list with six selections.Jacob Gholston shared co-player of the year honors with Cypress Woods third baseman Ethan Farris. Gholston was 12-2 with a 0.96 ERA. The 6-foot-6, 202-pounder struck out 111 in 87 innings. Gholston, who ...
The Blue Blue/Texas Sports Writers Association Class 6A all-state baseball team list was released Friday, and several players from the Star Local Media coverage area found their way onto that prestigious list.
Flower Mound, which won its second state title and first since 2014, stuffed the all-state team list with six selections.
Jacob Gholston shared co-player of the year honors with Cypress Woods third baseman Ethan Farris. Gholston was 12-2 with a 0.96 ERA. The 6-foot-6, 202-pounder struck out 111 in 87 innings. Gholston, who signed with Oklahoma, was a 17th-round draft choice of the Milwaukee Brewers.
Senior center fielder Sam Erickson, a Texas A&M pledge, was named to the first team after he hit .428 with eight home runs, 28 RBIs, 57 hits and 40 runs. Erickson caught fire after he was moved to the top of Flower Mound’s batting order during a bi-district playoff series against Prosper, hitting .561 with 23 hits and four home run, 11 RBIs and 19 runs during the postseason.
Senior designated hitter Adrian Rodriguez, also a future Aggie, was the third Jaguar to earn a spot on the all-state first team. Rodriguez, who was named the most valuable player of the 6A state tournament, hit .413 for the season and .444 in the playoffs, including the go-ahead home run against Pearland in the 6A title game.
Jaguars head coach Danny Wallace was named the TSWA coach of the year.
Senior third baseman/pitcher Josh Glaser, a Texas State pledge, was a second-team all-state selection. He hit .325 with 22 RBI and carried a 1.23 ERA into the state tournament.
Senior pitcher Zack James, a TCU commit, was named to the third team. The senior right-hander finished 10-2 with 77 strikeouts and a 1.31 ERA.
Prosper junior catcher Luke Billings, a Tennessee pledge and second-team all-state honoree, is a big part of the Eagles’ future. Billings built off a breakout freshman season that included SLM all-area newcomer of the year honors and helped lead Prosper to a 17th consecutive playoff appearance and a near-upset of eventual 6A state champion Flower Mound in the bi-district round.
Billings hit .366 with 30 hits, including 15 doubles and four homers, plus 25 RBIs and 14 runs scored.
A pair of outfielders, Hebron’s Aden Howard and Marcus’ Caden Sorrell, cracked the all-state team with honorable-mention selections.
Howard batted .304 with 18 stolen bases, five home runs, 14 RBIs, plus 25 runs scored to power the Hawks’ run to the District 6-6A title.
Sorrell turned in another banner year at the plate for the Marauders, hitting .347 with seven home runs and 29 RBIs. Sorrell withdrew from the 2023 Major League Baseball Draft and will play for Texas A&M this upcoming season.
Raking on the softball field
Lewisville senior shortstop Paislie Allen, a Georgia commit, proved again to be one of the most dynamic softball players in the area and she was rewarded with a spot on the TSWA all-state second team, which was released on July 12.
Allen, who was named the District 6-6A defensive player of the year, fielded at a .947 clip with just four errors all season. The future Georgia Bulldog was just as potent offensively, hitting .557 with eight home runs, 20 RBIs, 86 total bases, 26 walks and 19 stolen bases.
The Farmers qualified for the playoffs for the second consecutive season.
Niagara Opens New Global Headquarters in Flower Mound, Texas
FLOWER MOUND, Texas, June 26, 2023 (GLOBE NEWSWIRE) -- Niagara®, the leader in high-performance, water-saving toilets, announced today it opened a new state-of-the-art global headquarter...
FLOWER MOUND, Texas, June 26, 2023 (GLOBE NEWSWIRE) -- Niagara®, the leader in high-performance, water-saving toilets, announced today it opened a new state-of-the-art global headquarters located at 300 Old Gerault Road in Flower Mound, Texas. The facility houses an expansive distribution center spanning over 117,000 square feet, geared toward serving Niagara's U.S. customers in a more efficient and streamlined manner.
The new building also features a testing facility with advanced technology and tools that will measure the performance and features of toilets, showerheads, and other plumbing products. Innovation, design, and research have propelled Niagara’s growth and ability to win more than 20 industry and EPA WaterSense® awards in the last decade for re-engineering the toilet’s flush into a high-power, low-maintenance, virtually clog-free, water-efficient solution that has saved billions of gallons of the world’s water.
The new location includes a full product showroom that proudly displays a variety of Niagara’s award-winning products including Niagara’s Pro line and the newly-launched Phantom One Piece. The showroom is an opportunity for wholesalers, architects, builders and plumbing professionals to explore the different features and benefits of products and to also take a peek inside a Niagara tank by viewing a clear model that illustrates how Niagara’s patented Stealth Technology® works.
“Moving into this new cutting-edge facility and distribution center will ensure Niagara is best positioned to continue delivering on our unwavering commitment to creating innovative products and ensuring prompt lead times,” said Carl Wehmeyer, executive vice president at Niagara. “We are thrilled to have the expanded space and testing facility which will enable us to achieve our vision of continuing to grow Niagara’s footprint in the bathroom fixture industry.”
Niagara is immensely grateful to the skilled team of contractors from Cadence McShane who worked alongside project architect Meinhardt & Associates to design the building for TIG Real Estate Services, Inc. Cadence McShane, a leading provider of construction services in Texas, was chosen for the project due to their experience and expertise in building complex industrial facilities, working closely with TIG Real Estate Services, Inc. to ensure the project met their needs and requirements.
"The completion of the Niagara Flower Mound Warehouse is a significant milestone for Cadence McShane,” said Will Hodges, President of Cadence McShane. "We are excited for the opportunity to contribute to the growth and development of Flower Mound and we would like to thank TIG Real Estate Services for choosing us as their construction partner."
In the coming months, Niagara will host an open house for customers. To learn more about Niagara’s products and how to request a tour of the new facility, please visit www.niagaracorp.com.
About NiagaraFounded in 1977 and headquartered in Flower Mound, TX, Niagara is leading the water revolution by saving the world’s water through everyday ingenuity without sacrificing performance. Recognized with several national EPA WaterSense Excellence and other industry awards for its Stealth Technology and superiority in reducing water waste, Niagara was one of the first toilet manufacturers to re-engineer the flush for a high-power, low-maintenance, no-waste toilet with Stealth Technology that saves customers money by reducing water while maintaining high performance. Niagara supports the U.S. and international markets. For more information, visit niagaracorp.com or call 888-733-0197.
About Cadence McShane Construction CompanyFounded in 1985, Cadence McShane Construction Company (CMC) has grown to become one of the most trusted and well-established contractors in the State of Texas. Specializing in the Multifamily, Industrial, Commercial, Senior Living, and Education market sectors, we offer construction management and design-build services from our offices in Austin, Dallas, Houston, and San Antonio. CMC is part of The McShane Companies and, along-side our sister company McShane Construction, is recognized as one of the largest general contractors in the United States, with Top-10 rankings across the Senior Living, Multifamily, and Education sectors. For additional information, visit the firm’s website at www.cadencemcshane.com.
About TIG Real Estate Services, Inc.Founded as The Industrial Group, Inc. in 1994 by John Walsh and his co-founders, TIG Real Estate Services is a commercial real estate services firm specializing in management and leasing of office, medical office, industrial, and retail properties for institutional, individual, and family owners and investors. TIG employs over 70 full-time professionals including property managers, leasing agents, real estate brokers, accountants, construction managers, and building engineers. And that’s exactly where the value of TIG comes from – the people.
About Meinhardt and Associates Architects, PLLC.M&A was established in 1980 with the intent of providing our clients with innovative solutions to their unique design challenges. The firm offers a full range of architectural services for a variety of building types, while employing a multitude of construction methods.
M&A provides professional services in architecture, programming, planning, interior architecture and graphic design. In addition to large-scale master planning projects, the firm has designed speculate and build-to-suit facilities for a variety of corporate office, data center, educational, manufacturing and distribution uses, ranging in size from 6,000 to over 950,000 square feet throughout the United States and Mexico.
M&A seeks to find the design solutions which best reflect the client's priorities. Our emphasis is on meeting the client's needs in terms of function, schedule and budget. The fact that ninety percent of the firm's work has been the result of repeat clients or referrals from satisfied clients is indicative of our success. Our goal is to ensure that the finished product will be a continuing source of pride and satisfaction.
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/b4576dde-fff6-4ca8-a5fc-e45b3d774bdc
Niagara Opens New Global Headquarters in Flower Mound, Texas
Flower Mound pitcher, Cy Woods 3B share top honors on Texas 6A all-state baseball team
The Associated Presshttps://www.kltv.com/2023/07/29/flower-mound-pitcher-cy-woods-3b-share-top-honors-texas-6a-all-state-baseball-team/
Flower Mound pitcher Jacob Gholston and Cypress Woods third baseman Ethan Farris share player of the year honors on the Blue Bell/Texas Sports Writers Association Class 6A all-state baseball teamBRYAN, Texas (AP) — Flower Mound pitcher Jacob Gholston and Cypress Woods third baseman Ethan Farris share player of the year honors on the Blue Bell/Texas Sports Writers Association Class 6A all-state baseball team.Gholston was 12-2 with a 0.96 ERA. The 6-foot-6 senior right-hander struck out 111 in 87 innings in leading the Ja...
Flower Mound pitcher Jacob Gholston and Cypress Woods third baseman Ethan Farris share player of the year honors on the Blue Bell/Texas Sports Writers Association Class 6A all-state baseball team
BRYAN, Texas (AP) — Flower Mound pitcher Jacob Gholston and Cypress Woods third baseman Ethan Farris share player of the year honors on the Blue Bell/Texas Sports Writers Association Class 6A all-state baseball team.
Gholston was 12-2 with a 0.96 ERA. The 6-foot-6 senior right-hander struck out 111 in 87 innings in leading the Jaguars to the state title. An Oklahoma signee, Gholston was taken in the 17th round of Major League Baseball's amateur draft by Milwaukee.
Farris batted .477 with 11 doubles, 10 homers and 47 runs batted in. He was also taken in the 17th round by Detroit, but said on social media this week he will enroll at Texas State.
Pitchers — Mason Green, Cypress Woods, sr.; Jacob Gholston, Flower Mound, sr.; (tie) Travis Sykora, Round Rock, sr.; Nico Partida, Pearland, soph.
Relief pitcher — Logan Sosolik, Katy Cinco Ranch, sr.
Catcher — J.J. Kennett, Ridge Point, sr.
First baseman — Caden Ferraro, Pearland, sr.
Second baseman — (tie) Ashton Beaird, San Antonio Reagan, sr.; Caden Wellmann, Kingwood, jr.
Shortstop — (tie) Micah Kendrick, Rockwall, sr.; Ryne Farber, San Antonio Johnson, sr.
Third baseman — Ethan Farris, Cypress Woods, sr.
Outfielders — Sam Erickson, Flower Mound, jr.; Kendall George, Atascocita, sr.; Landon Cochran, North Forney, jr.
Designated hitter — Adrian Rodriguez, Flower Mound, jr.
Player of the year — (tie) Farris, Cypress Woods; Gholston, Flower Mound
Coach of the year — Danny Wallace, Flower Mound
Pitchers — Ty Zahradnik, Keller, sr.; Jeremiah Arnett, Waco Midway, sr.; Kannon Kemp, Weatherford, sr.
Relief pitcher — Joe Sockwell, Austin Westlake, sr.
Catcher — (tie) Luke Billings, Prosper, soph.; Mac Rose, Rockwall, sr.
First baseman — Zachary Tuxhorn, Clear Lake, soph.
Second baseman — Nick Barber, Dallas Jesuit, sr.
Shortstop — (tie) Jason Flores, Naaman Forest, jr.; Theo Gillen, Austin Westlake, jr.
Third baseman — (tie) Omar Juarez, Weatherford, sr.; Josh Glaser, Flower Mound, jr.
Outfielders — Braylon Payne, Sugar Land Elkins, jr.; Robert Deal, El Paso Pebble Hills, sr.; (tie) Landon Hutcheson, Frenship, jr.; Stephen Sepulveda, El Paso Americas, sr.
Designated hitter — James Jorgensen, Dallas Jesuit, sr.
Pitchers — Jack Brady, Austin Westlake, jr.; Luke Isett, Dallas Jesuit, sr.; Zack James, Flower Mound, jr.
Relief pitcher — (tie) Robert De La Garza, Eagle Pass, sr.; Will Jordan, Weatherford, jr.
Catcher — Cade Arrambide, Tomball, jr.
First baseman — Barrett Johnson, San Antonio Johnson, sr.
Second baseman — Aidan Coleman, San Antonio Reagan, sr.
Shortstop — Joshua Munoz, Los Fresnos, sr.
Third baseman — Lucas Franco, Katy Cinco Ranch, soph.
Outfielders — Gabriel Saldivar, Fort Worth Paschal, sr.; Brayden Sharp, The Woodlands, sr.; (tie) Brady Sullivan, Cypress Woods, sr.; Dylan Schlaegel, Mansfield Legacy, sr.
Designated hitter — Miguel Bustamante, San Antonio O’Connor, sr.; Gabriel Cook, San Antonio Stevens, sr.
Coffee guide: 13 coffee shops in Flower Mound, Highland Village and Argyle
Looking for a new place to get your daily cup of coffee? Here are 13 coffee shops in your community.1. 151 Coffee3343 Long Prairie Road, Flower Mound682-325-2124www.151coffee.com2. Dutch Bros Coffee...
Looking for a new place to get your daily cup of coffee? Here are 13 coffee shops in your community.
1. 151 Coffee
3343 Long Prairie Road, Flower Mound
1501 Justin Road, Flower Mound
3. Einstein Bros. Bagels
2701 Cross Timbers Road, Ste. 246, Flower Mound
4. Epic Gelato & Craft Coffee
2400 Lakeside Parkway, Ste. 100, Flower Mound
5. Farmhouse Coffee & Treasures
1300 Homestead Way, Argyle
6. Honeybird Sandwiches, Donuts & Coffee
801 International Parkway, Ste. 520, Flower Mound
7. Kimzey’s Coffee
429 US 377, Argyle
8. Marty B’s Coffee Company
2656 FM 407, Bartonville
9. Novel Coffee Roasters
2650 Flower Mound Road, Flower Mound
10. PJ’s Coffee
4901 Hwy. 114, Northlake
11. Sip Stir Coffee House
2570 Justin Road, Ste. 140, Highland Village
12. Teaholic Teahouse & Restaurant
2940 Justin Road, Ste. 100, Highland Village
13. Whole Foods Market Coffee Bar
4041 Waller Creek, Highland Village
Samantha Douty joined Community Impact in 2021 as the Lewisville/ Flower Mound/ Highland Village editor. She now oversees the Frisco and McKinney editions. She graduated from the University of Texas at Arlington in 2018 with a degree in journalism. But her passion for journalism started when she was 16 years old. Before joining Community Impact, she reported on education for the Victoria Advocate, a rural South Texas daily newspaper.
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Flower Mound dad believes CPS check was doctor’s retaliation for bad Google review
A Flower Mound father says a North Texas pediatric doctor falsely reported him to child protective services regarding the care of their 18-month-old earlier this month.On the morning of July 14, Deric Cahill, 34, said his son, Rowan, was eating, drinking and acting normal. He had been running a fever, though, for several days.It wasn’t something they experienced for the first time; the couple has two other children, aged 13 and 7....
A Flower Mound father says a North Texas pediatric doctor falsely reported him to child protective services regarding the care of their 18-month-old earlier this month.
On the morning of July 14, Deric Cahill, 34, said his son, Rowan, was eating, drinking and acting normal. He had been running a fever, though, for several days.
It wasn’t something they experienced for the first time; the couple has two other children, aged 13 and 7.
“But we’re not doctors, so we just wanted to get someone’s eyes on our kids,” Cahill said.
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Cahill and his wife took their son to Children’s Health PM Pediatric Urgent Care Flower Mound. After a nurse took a look at Rowan, a doctor came in, looked in his ears, checked his throat and listened to his lungs, Cahill said. The entire interaction lasted about five minutes, Cahill wrote in a now-deleted Google review shared with The Dallas Morning News.
The doctor told Cahill and his wife that Rowan’s ears and lungs were clear — his throat was a little red, but that could be related to the fever.
Then the couple was told they should take their son to an emergency room to get an X-ray and other blood testing done.
Cahill said he was surprised by how transactional the doctor’s visit felt, communicated his dissatisfaction and left the pediatric clinic. As soon as he got to his car, Cahill said he left a one-star Google review for the medical facility and wrote an email outlining his frustrations. Then the couple drove home.
“Three hours later, CPS came knocking on my door,” Cahill said.
A Texas Child Protective Services case worker notified him they had gotten a report of a “severely dehydrated child in need of medical attention,” Cahill recalled.
Cahill said he and his wife allowed the case worker to look at the condition of their home and the living situation on the spot. There was nothing to hide, Cahill said.
“She could see within a matter of hours that we did not have a fatally ill child,” Cahill said.
From the conversation he had with the case worker, Cahill said he was left with a strong suspicion that someone at the Flower Mound pediatric clinic had reported him to CPS.
“We explained to [the case worker] that we were going to seek a second opinion and then they left without incident,” he said.
The couple took Rowan to a different medical facility the same evening. He and his wife were told by a nurse practitioner the child could have a viral infection; they were advised to monitor him for new symptoms, and to get additional testing for him if there is no improvement. Rowan’s fever broke shortly after the two visits, Cahill said.
When Cahill reviewed paperwork from the Flower Mound pediatric clinic, it noted that Rowan looked sick and was dehydrated. It also stated he had no immunizations.
Cahill said he and his wife are not “anti-vax” or “anti-medicine” — they were just behind on vaccinations. Additionally, the doctor who wrote the report did not in person mention any concerns with vaccinations or dehydration, he said.
Cahill shared with The News medical documents from the second facility’s evaluation that had no mention of dehydration or need for emergency medical care.
In a written statement last week, a PM Pediatric Care representative said it takes “all feedback and concerns very seriously,” but declined to comment on Cahill’s situation, citing “patient privacy concerns.”
“PM Pediatric Care follows current evidence-based clinical guidelines for the care of children and young adults, with medical decision-making in the best interest of our patients, and we proactively advocate for the health and wellness of all children under our care,” the statement read.
Tiffani Butler, a spokeswoman for Texas Department of Family and Protective Services, said there are few safeguards for preventing false reports about child abuse and/or neglect. Reports can be ruled out following an investigation, but there is “not really any way” to track false reports, Butler said.
“If a person believes that the child’s wellbeing and life was in danger, then they — especially medical facilities or a doctor — are required by law to report that,” Butler said. “Even if I don’t have hard evidence ... just if I’m pretty sure and concerned about this child, then I can call CPS but I don’t have to have hard evidence or video or anything like that at that time to say, ‘This child is being abused or neglected.’”
If the department finds that someone is repeatedly making false accusations about child abuse or neglect, Butler said law enforcement can be contacted to address the issue.
The report to CPS, Cahill believes, was retaliation against him for his negative feedback about his visit.
Cahill, who has a TikTok account through which he and his wife talk about parenting, made videos related to his encounter at the Flower Mound pediatric clinic. One of the videos had almost 2 million views as of Wednesday afternoon.
“Someone just tried to potentially have our home broken,” Cahill said. “She weaponized her position as a doctor and made this falsified report.”
Cahill said he has had multiple visits with CPS case workers and is waiting for the agency to continue its procedures for dismissing the case. Although he is hopeful about the outcome of the case, Cahill said he wants to spread awareness about the power of one false report.
“You hope and pray that common sense will prevail,” Cahill said. “There were so many things that could have gone wrong. I could have missed one call or accidentally not answered the door and I could have lost my child.”